Introduction

The Ashville Water Department is pleased to provide you with this year’s Consumer Confidence Report. We want to keep you informed about the excellent water and services we have delivered to you over the past year. Our goal is, and has always been, to provide you a safe and dependable supply of drinking water. The treatment facility is located at 140 Park Street. The water treatment facility removes iron and manganese by oxidation and filtration. The filtered water is softened using an ion-exchange process. The softened water is disinfected with chlorine prior to distribution to our customer. The Village of Ashville’s Water Department has prepared the following report to provide information to you, the consumer, on the quality of our drinking water.  Included within this report is general health information, water quality test results, how to participate in decisions concerning your drinking water and water system contacts.

We have been fortunate to have very few interruptions over the last year in our distribution system, such as large breaks resulting in loss of service.  Last year we also installed a new chorine feed system and overhauled our storage room.  New tanks, ventilation, and piping were installed with an outside bulk feed line.  These improvements make the delivery of chlorine significantly safer and more convenient.

Our water plant is turning 80-years old this year and,  although  improve-

ments and additions have been made over the years, we continue to use the oldest part of the plant every day, notably without any violations or problems meeting demand.  Although 2013 brought some changes and challenges, we worked through them all together.    Over the last year I have taken a proactive role in improving customer service and relations, and will continue this effort in the years to come.

If you have any questions, do not hesitate to contact me.

Thank you for your time.